Delivery Information

Once you've found what you were looking for, just add it all to your shopping cart and go through the checkout process. (You must be a registered user - Click here to register).

It's as simple as that! All you need is a delivery address, a postcode, and your payment details ready. Please note that we cannot deliver to Post office boxes - always provide a street address. For approved account customers you will receive an invoice with your order.

Also if regular post is chosen as delivery method please note that the time frames quoted are only indicative and can exceed quote time substantially. Furthermore we will not retain any liability once posted, as we are unable to provide any assistance once marked as shipped, due to the lack of tracking information provided with this postage service. If delivery time or piece of mind is important please select either Registered Post, Express Post or Fastway Couriers, as all of these options provide tracking.

To track your Australia Post item please go here: http://auspost.com.au/track/

To track your Fastway Courier item please go here: http://www.fastway.com.au/courier-services/track-your-parcel

What if I want to pick up the goods?

When you have completed your order, select the "pick up" option at the shipping step in the checkout process. This will allow you to come in and pick up your order at our collection area. Goods can be picked up Monday to Friday from 10am to 5:00pm.

NOTE FOR WEB ORDERS: If you are picking up your order, please wait until you are advised that your order has been processed and available for pickup. You will be notified via email usually 1 working day after you have submitted your order. If you require your goods sooner, please call in advance to organise priority service.

Address:

346 Separation St, Northcote, VIC, 3070, Australia

Indicative delivery times after dispatch.

·         Delivery times are usually Monday to Friday (excluding Public Holidays) between 7.00am - 5pm.

·         A signature is normally required for delivery, if a registered post, express post or Fastway courier services is selected

·         You may add special delivery instructions as you place your order.

·         Orders are usually dispatched within 24 business hours after cleared payment.

·         We cannot deliver to Post office boxes - always provide a street address.

·         Delivery times quoted can vary slightly depending on stock availability and exact delivery location.

·         All orders will be marked as complete one day after being shipped.